• Greet and welcome guests in a professional and friendly manner.
• Manage incoming calls and direct them to the appropriate appointment.
• Maintain a clean and organized front desk area.
• Handle guest inquiries and provide accurate information about the organization.
• Assist with check-in and check-out processes.
• Manage appointments and ensure all patient information is accurate and up-to-date.
• Coordinate with other departments to ensure smooth operations and patient satisfaction.
• Ensure all paperwork and insurance are ready prior to patient appointment.
• Make specialist referrals.

• Strong communication skills, both verbal and written.
• Excellent customer service skills.
• Proficient in using phone systems and other office equipment.
• Knowledge of emergency response procedures.
• Detail oriented and organized.
• Ability to prioritize and multitask.

Job Summary